Broken Garage Door Rollers

Is your garage door slow to slide up? Does it hinge and stutter as it moves? Or does it get stuck on the way down?

The problem might be the rollers that help your garage door glide open and closed. Worn garage door rollers that aren’t repaired or replaced can put extra pressure on the track and joints that causes further damage. Call Austin Garage Door Solutions and let us get your garage door moving smoothly again today.

Symptoms of broken or worn garage door rollers


Broken rollers will cause your door to become extremely difficult or impossible to move. You may perform an inspection on the rollers to see if pieces are functionally damaged or missing. Rollers that are broken or are in the process of breaking will exhibit these behaviors:


The garage door spring on your overhead door holds large amounts of tension so that your door is easy to open and close. If your spring is in good condition but you feel resistance when trying to move your door, your rollers may be suffering from some wear or chipping. Even small amounts of damage can cause significant difficulty in door movement.


A clicking sound may occur as you attempt to open or close your garage door. The click comes from a misaligned piece of machinery that moves off of its predetermined track before realigning again. The sound is created when the pieces meet the resistance, then break free. It is an indication that the pressure is causing damage.


Noises that resemble metal-on-metal grinding are a good indication that your rollers are causing the other metal parts of your rolling system to create friction as they move along the track. The metal parts of your overhead door are crafted so that they never come in contact with one another. Grinding is an indication that they are touching and causing additional wear.


Strange-looking marks may appear along the track where wheels become locked or drag. If you see dark marks in your overhead door assembly, keep an eye on the behavior of the moving parts of the door when they reach the marks. If you noticed clicking, grinding, or dragging, your rollers may be in disrepair.

What causes damage to rollers?

spray-canLack of lubrication

The track and rollers, as well as all moving parts on your garage door, should be kept well lubricated throughout the year. Lubrication prevents metal-on-metal and metal-on-plastic friction from causing unnecessary wear on overhead door parts.

stormy-weatherAdverse weather

Hot and cold snaps as well as torrential rain and ice are tough on the delicately balanced parts of a garage door. Make sure your door is closed during rough weather and properly winterized during the cold months.


In coastal areas, high salt concentrations in the air will accelerate oxidation in the metal parts of your overhead door. The rollers take damage as they move across rusted areas in the track. The longer the rust stays, the more quickly it destroys your rollers.

open-garage-doorElongated pressure

When your door is in the fully open position, pressure from gravity causes the track to bow and create a surface on which the rollers make too much contact with the track. Over time, the track begins to bear more weight than it can handle and the rollers wear quickly.

How can Austin Garage Door Solutions help?

Our qualified and experienced technicians are on standby with the tools and expertise necessary to repair or replace your rollers quickly. Don’t worry about costly labor or expensive new parts. We’ll find the right rollers and replace them for the right price – fast. Call Austin Garage Door Solutions for your broken or worn roller repair today!

Contact us today at 512-709-3704 for a free quote along with a consultation from one of our techs.